Goal Setting for Improved Performance


  • Understand benefits of SMART goals
  • Differentiate between activities and outcome-based goals
  • Write outcome based SMART goals
  • Review how to gain commitment to goals


  • Introductions
  • Presentation: Translating organizational goals into performance goals
  • Application: Case Scenario
  • Presentation: Setting SMART goals
  • Application: Group Challenge – Writing SMART goals
  • Presentation: Outcome vs. Activity Based Goals
  • Presentation: Turning Tasks Into SMART Goals
  • Presentation: Moving From Conflict To Understanding
  • Application: Setting Your Own SMART Goals
  • Presentation: Picking the Right Measures
  • Application: Measuring Effectiveness
  • Wrap-Up