Providing Effective Feedback


  • Understand the benefits of providing feedback in a way it can be heard
  • Determine the roadblocks to providing effective feedback
  • Review tips for providing and receiving feedback
  • Apply the feedback process to your situations

Course Outline

  • Introductions
  • Presentation: What are the elements of effective feedback
  • Application: Best and Worst Feedback
  • Presentation: The Goal of Feedback
  • Presentation: Effective Feedback Model
  • Application: Preparing for Feedback Situation
  • Presentation: Overcoming Barriers to Effective Feedback
  • Presentation: Receiving Feedback
  • Application: Challenging Feedback Scenarios
  • Wrap-Up